Grooby Sites are a rip of

[coppertone]

So I just signed up for Frank's Tgirl world. I paid the full 35. But in small print at the bottom is a box clicked to charge me an extra 24.95 to join Shemales from Hell. I didn't see it quick enough and click ok to process transaction. So instead of 35$ I've now spent 60.

I'll never pay for one of their sites again. What a rip off. I'm really pissed. I can't believe they would do this to me.

BE CAREFUL!

Honestly. I'll just go back to watching free porn. There's no reason to pay when the sites treat you like this.

[LibertyHarkness]

i am sure if you contact them they will resolve it for you ..

[flabbybody]

send an email to the customer service link at the bottom of the page on any grooby site and reference your user name, name of site you didn't mean to join, and the ccbill subscription number. You will be refunded the $24.95

[Faldur]

Really sorry to see you pissed of..

[TsJizelle]

send them an email as other people have mentioned...no need to get your panties in a twist lmao

[MdR Dave]

First time on the interwebz?

[seamonkey]

There are ethical issues with this kind of opt-out functionality (versus opt-in where the box is unchecked). Putting the box text in a small size at the bottom clearly is designed to make some people miss the whole thing so they get charged the extra amount. You can't tell me this is to make things "easier" for users. In some states there are laws against doing this, such as on banking sites. This is trickery, plain and simple. I know what I'm talking about as I am a "web guy" who worked on web applications in the banking industry.

[FiremanforTS]

send them an email as other people have mentioned...no need to get your panties in a twist lmao

I'd like to get your panties in a twist Miss Jizelle!

[sucka4chix]

Damn, they are a rip of(f), the even stole your F!

Been there done that. Yeah, it's shady as hell, but it's not a Grooby thing. No need to hate on the leaders in tranny porn. Marketing in general is outta hand.

[SirCumsAlot]

yeah if u email them u should be able to get a refund. I tried joining a tgirl porn site once before and never doing it again. Credit card info got used, but I resolved the situation quickly. And yeah u do got to watch out for small prints and shit. I didnt join grooby, I forgot which one I was joining, but it was supposed to be one of them 3 days trials for a $1 sites, and there was a link to upgrade ur account. I click it assuming it'll take me to a page that has more info, such as how much it'll freaking cost to upgrade in the first place and the monthly/yearly fees and such. Nope, it just automatically upgraded me and charged my card, not even asking "are you sure you want to upgrade" or "click here to continue your upgrade" or something similar... Make matters worst, the videos on there site all sucked ass anyways, nothing new from the stuff u'll see from the free sites, and stuff that was "new" or wasn't on a free site, sucked, so I can see why it wasn't on a free site...

I refuse to join a porn site again after that. There are some out there I be debating sometimes if I should join like Bobtgirl and a few other asian ladyboys site, but I think I'll just save my doe and invest it in more better things

[Nivek]

I would ask for a full refund at that point, screw it cuz who knows if it's a recurring charge later on?

[Nivek]

I get why Porn pay sites exist, but in this day and age when you have free porn at your fingertips, these companies should get on their knees and thank their customers for shelling out cash or credit in the first place. Ive seen similar tactics on banking sites, it's a low move to pull that shit on potential customers.

[sucka4chix]

Ok, here's a li'l FYI from a guy who's never been afraid to pay for a site (and I'm not bankrupt-imagine):
As far as content goes, stick with Grooby-- they have stockpiles of media, a huge variety of girls, and the sites are well organized.
There are sites that have hot hot chicks, but very little content and don't update as often as the grooby sites. AND most of them are horrible to manuever and a pain to download stuff.
Andrea Nobili has the hottest action IMO, stuff I had been asking about for years, but a perv like me can download and jackoff to all the flicks in a couple days. The pictures are a pain to navigate and download. BUT, hot hot Brazilians (ok Italians, lol).
The sites basically featuring one girl are hot and exclusive, but again, no one girl has alot of content.
Finally, stick with sites that use CCBILL. They are reputable (even if reputably shady) and have always fixed my concerns promptly and way beyond expectations. Some sites may have a webmaster that works two jobs and doesn't read your service email for weeks!

[timxxx]

It is some shady shit & it's the kind of thing that put's people off signing up to porn sites,lucky for you that Grooby are one of the better sites,l'm pretty sure you will get your money back.

[TsJizelle]

I'd like to get your panties in a twist Miss Jizelle!

lmao there's not much material to my panties so it might be a bit uncomfortable sweetie :salad

[GroobySteven]

So I just signed up for Frank's Tgirl world. I paid the full 35. But in small print at the bottom is a box clicked to charge me an extra 24.95 to join Shemales from Hell. I didn't see it quick enough and click ok to process transaction. So instead of 35$ I've now spent 60.

I'll never pay for one of their sites again. What a rip off. I'm really pissed. I can't believe they would do this to me.

BE CAREFUL!

Honestly. I'll just go back to watching free porn. There's no reason to pay when the sites treat you like this.

Hi
I'm sorry that you are disappointed with Shemales From Hell. As previous posters have noted, if you'd simply contacted the customer service at http://support.grooby.com/ we would have issued a refund immediately.

The offer of Shemales From Hell for $24.99 a month (instead of $34.99 a month) if an excellent deal and only available if purchased with Brazilian Transsexuals at the time of purchase. far from putting it in the "small print" we've put the offer in bold red well above the join page to make it as clear as possible. Please be very careful as some websites try to hide the cross-sale low down in the page, or in very small type.

This is part of our marketing and sales campaign but far from unique to us or even the adult market and you may find it in many areas. We offer excellent customer service and I'm sorry for your inconvenience.

If you can contact me directly at admin@grooby.com I'll ensure you are refunded for $24.99 and your Shemales From Hell membership cancelled (so you will not be rebilled) but I will leave your username open until the end of the subscription period you can enjoy Shemales From Hell at no charge.

Thank you everyone!

[onmyknees]

Hi
I'm sorry that you are disappointed with Shemales From Hell. As previous posters have noted, if you'd simply contacted the customer service at http://support.grooby.com/ we would have issued a refund immediately.

The offer of Shemales From Hell for $24.99 a month (instead of $34.99 a month) if an excellent deal and only available if purchased with Brazilian Transsexuals at the time of purchase. far from putting it in the "small print" we've put the offer in bold red well above the join page to make it as clear as possible. Please be very careful as some websites try to hide the cross-sale low down in the page, or in very small type.

This is part of our marketing and sales campaign but far from unique to us or even the adult market and you may find it in many areas. We offer excellent customer service and I'm sorry for your inconvenience.

If you can contact me directly at admin@grooby.com I'll ensure you are refunded for $24.99 and your Shemales From Hell membership cancelled (so you will not be rebilled) but I will leave your username open until the end of the subscription period you can enjoy Shemales From Hell at no charge.

Thank you everyone!


Got no issues with your sites....Yum is a real good buy...BTG is smokin' and both have tons of content, which is really what it's about. And it's cool you're going to make it right by the dude....but wouldn't it just be better for everybody if you left it to the customer to pro actively check the box if he wants to join....I can see how this happens, and maybe the dude was so excited to get to the chics....he wasn't really paying close attention. lol

[BellaBellucci]

I can see how this happens, and maybe the dude was so excited to get to the chics....he wasn't really paying close attention. lol

Careful. He may eliminate you if you get too close to the truth. :hide-1:

In all seriousness, and Gods know I hate to stick up for Steven, it's an industry-wide practice, albeit one that should be stopped. Pushing paying members into coughing up more cash than they want, in the age of piracy, not only justifies such activity in the minds of those who engage in it, but is like punishing the victim.

~BB~

[Devilboy]

Hi
I'm sorry that you are disappointed with Shemales From Hell. As previous posters have noted, if you'd simply contacted the customer service at http://support.grooby.com/ we would have issued a refund immediately.

The offer of Shemales From Hell for $24.99 a month (instead of $34.99 a month) if an excellent deal and only available if purchased with Brazilian Transsexuals at the time of purchase. far from putting it in the "small print" we've put the offer in bold red well above the join page to make it as clear as possible. Please be very careful as some websites try to hide the cross-sale low down in the page, or in very small type.

This is part of our marketing and sales campaign but far from unique to us or even the adult market and you may find it in many areas. We offer excellent
customer service and I'm sorry for your inconvenience.

If you can contact me directly at admin@grooby.com I'll ensure you are refunded for $24.99 and your Shemales From Hell membership cancelled (so you will not be rebilled) but I will leave your username open until the end of the subscription period you can enjoy Shemales From Hell at no charge.

Thank you everyone!

Excellent customer service right there! I wish more businesses behaved this way. Good stuff.

[MrF]

This happened to me too, once. I was surprised and a little annoyed that I had paid for a 2nd site. The default should be opt out. At the time I figured I must have missed something or made a mistake in my haste / excitement. So I shrugged it off.

That being said, I agree that I could have asked for a refund and I did realize it at the time. I didn't ask because I thought I might like the 2nd site, though it turns out I spent much more time on the 1st site since it was my preference.

[runningdownthatdream]

send an email to the customer service link at the bottom of the page on any grooby site and reference your user name, name of site you didn't mean to join, and the ccbill subscription number. You will be refunded the $24.95

two things:

1) Are you not a Moderator anymore?
2) If you're still a Moderator, how come this post, which really only impacts you if you're an employee of Grooby, gets your prompt attention but others with egregious conduct are blatantly ignored?

[GroobySteven]

two things:

1) Are you not a Moderator anymore?
2) If you're still a Moderator, how come this post, which really only impacts you if you're an employee of Grooby, gets your prompt attention but others with egregious conduct are blatantly ignored?

Everybody is an employee of Grooby, even the OP.
You just don't know it ...

[runningdownthatdream]

Everybody is an employee of Grooby, even the OP.
You just don't know it ...

Sorry I didn't mean to imply he was an employee :)

[Faldur]

Everybody is an employee of Grooby, even the OP.
You just don't know it ...

Wheres my paycheck?

[Silcc69]

For about the billionth time this site is NOT owned by Grooby.

[SFTB]

I think everyone should read through any contract they signed. Honestly, its probably a common practice, but I would think it would create more chargebacks than loyal customers.

[TsJizelle]

I know that when I"m super one track minded and eager to bust a nut I just click everything to get me to that point. Take a breather, tighten your grip and read the fine print for a sec, the videos aren't going anywhere. Take your time boys!!!!

[BellaBellucci]

For about the billionth time this site is NOT owned by Grooby.

No, that's HungDevils, the e-ghetto on the wrong side of the tracks. :lol:

~BB~

[Nikka]

the e-ghetto on the wrong side of the tracks. :lol:



hey I love that song from BIOHAZARD

on the wrooooong
side of the tracks!

cause when u r in brooklyn
u best watch your baaaack!

chan chan chan :rock2

[flabbybody]

two things:

1) Are you not a Moderator anymore?
2) If you're still a Moderator, how come this post, which really only impacts you if you're an employee of Grooby, gets your prompt attention but others with egregious conduct are blatantly ignored?
sorry you disapprove of the site's moderation. I try my best.
You can simply stop coming here if you feel that strongly about it

[Jericho]

sorry you disapprove of the site's moderation. I try my best.
You can simply stop coming here if you feel that strongly about it

Fuck 'em, it's HA going thru another cycle! :shrug

[Devilboy]

hey I love that song from BIOHAZARD

on the wrooooong
side of the tracks!

cause when u r in brooklyn
u best watch your baaaack!

chan chan chan :rock2

We must be of the same time......if so, father time has been much more kind to you than me..lol.

The boys in the gang
Wanna see me hang
Well I had my bells rang
On the wrong
SIDE OF THE TRACKS!

Urban Disciplne was the shit back then......

[TSPornFan]

Grooby's staff shouldn't give you a refund. You should had read the entire sign up page. It's your fault, not Grooby's.

[BellaBellucci]

Grooby's staff shouldn't give you a refund. You should had read the entire sign up page. It's your fault, not Grooby's.

Seriously? What's your angle? :?

~BB~

[Dino Velvet]

Everybody is an employee of Grooby, even the OP.
You just don't know it ...

Here Sunshyne shows her Employee ID which buzzes open the front door.

http://www.hungangels.com/vboard/customavatars/avatar259_21.gif